SALON POLICIES

We value our hard-working stylists’ time here at Salon361. As a commission-based salon employee, each stylist receives a percentage of the services they provide to our clients. If we were to not have cancellation and card on file policies, no shows and last-minute cancellations would affect our stylists’ livelihoods.

We understand that life happens. We encourage clients to reach out to cancel or reschedule their appointments with at least a 24-hour notice in order to fill their time slots with other clients. In the case of an emergency within the 24-hour notice, please contact us, and we will walk through options with you.

Cancellations

Salon361 requires a 24-hour notice to cancel or reschedule an appointment. If you cancel within this 24-hour period, we will charge your credit card 50% of the price of your scheduled service. Clients who do not call or text the salon about canceling their appointment time will be charged the full price of the service.

Call or text our salon phone at 740.392.3616 to cancel.

Cards on File

In 2022, Salon361 implemented a policy that states all clients — new and returning — must place an active card on file when booking a service. We understand that this may be a novel policy to some clients, but it is standard practice in the beauty industry to prevent frequent last-minute cancellations and no call, no shows.

To prevent your card from being charged due to a forgotten service time, we will text you to confirm your appointment time.

By putting your card on file you’re agreeing to the above cancellation policy and giving Salon361 permission to run your credit card in the event of a last-minute cancelation or no show.

Pricing

Salon361 is Mount Vernon’s upscale salon. Our prices reflect the quality of products we use, the experience level of our stylists, our modern amenities, and the attention to detail we give each client. Services at Salon361 are an investment in your overall beauty and wellness, and we encourage you to book at a salon for their quality of service and not their cheaper prices.

As we continue to grow as a salon, we may raise our prices periodically to pay our stylists’ their worth. When clients book services in advance, our prices for their services may rise, and their total due the day of their service will reflect the price change.

Natural Nail Bar

As a salon with a natural nail bar, we pride ourselves in only servicing clients with regular polish, gel polish, and gel extensions. For the health of our staff and clients — as well as the integrity of your nails, we do not perform acrylic or dip powder nail services. Ask your nail technician how you can grow naturally long, strong nails with Luminary, Structure Gel, or Gel-X.